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Senior Systems Analyst - 1702275

Company: Fidelity Investments
Location: Westlake, TX
Posted on: March 24, 2017

Job Description:

Duties: Will design, develop, and implement CRM (Siebel) and Salesforce

products and services. Responsible for analyzing and documenting complex

system requirements and solutions for projects supporting CRM applications.

Participate in product definition. Facilitate analysis and issue resolution

across multiple systems and business groups.

Primary Responsibilities:

• Collaborate with business partners, systems teams, and vendors to

define and document business processes, system requirements, system

workflows, and use cases.

• Perform project and product analysis, including defining scope.

• Lead systems design and collaborate with technical teams to

recommend and document solutions.

• Ensure all interfaces and dependencies are identified and

understood.

• Support business and technology partners as a Subject Matter

Expert.

• Build relationships with business and technical partners to improve

customer experience and continuously improve project delivery and product

support.

• Provide analyst oversight and mentoring to offshore teams.

• Support production installations and research production defects.

• Participate in the review and validation of QA test plans, test

cases, and test data to ensure requirements are met.

• Assist in the analysis and resolution of day-to-day issues that

occur within the product.

Requirements: Bachelor’s degree (or foreign education equivalent) in

Computer Science, Engineering, Information Technology, Information Systems,

Mathematics, Physics, or a closely related field and three (3) years of

experience in the job offered or three (3) years of experience in Siebel

configuration and integration development. Or, alternatively, no degree and

five (5) years of experience in the job offered or five (5) years of

experience in Siebel configuration and integration development. Candidate

must also possess: Demonstrated Expertise (“DE”) in Siebel configuration

scripting, workflow development, and business services design using Siebel

tools; DE designing and integrating Siebel applications with multiple

complex applications -- MDM, Salesforce, and Mainframes -- using Siebel EAI

(Web services, XML, SOAP, VBC, EBC, and EIM) and middleware technologies

(Oracle Fusion Middleware/TIBCO Middleware); DE coordinating a team of

Siebel developers within an onshore/offshore environment; and leading teams

in designing/implementing Siebel applications using configuration,

integration, scripting, workflows, Business Service, Assignment Manager,

and Task UI.

To apply, visit http://jobs.fidelity.com and search for Job Number 1702275.

Keywords: Fidelity Investments, Euless , Senior Systems Analyst - 1702275 , Finance , Westlake, TX, Texas


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