Director - Imaging Support
Company: CHRISTUS Health
Location: Irving
Posted on: October 29, 2024
Job Description:
Job DescriptionDescriptionSummary:The Director Information
Services will assist with creating business strategies and
proposing implementation methods for content within the designated
programs. The Director will drive continual process improvement in
the delivery of application services throughout CHRISTUS and apply
strong knowledge of healthcare operations, proven communication,
problem-solving, critical thinking, and management skills to guide
design, development, and deployment of critical systems. The
Director will maintain knowledge of current and emerging trends in
healthcare technology, actively seeking information to stay abreast
of best practices, application solutions and services, striving to
incorporate innovation in a practical, cost-effective
manner.Responsibilities:
- Monitors, manages, and reports operational updates to the
System Director to support efficient and effective planning for
resource utilization and prioritization of the body of work for
which IS is accountable and responsible.
- Provide oversight in the analysis and evaluation of current
systems and procedures as well as the development of system design
and workflow modifications for optimization of processes.
- Successfully manages a full workload across multiple projects,
while leading a team.
- Proactively engages with CHRISTUS business units, at all
appropriate levels, to support the development and accomplishment
of CHRISTUS strategies and objectives.
- Communicates with senior leadership and management setting
direction to establish clear expectations regarding designated
programs. Establishes end-user support service levels, working with
Business Leadership and IS, reporting metrics on a regular basis,
driving technology improvements through the eyes of the end users
and management team.
- Recruit, onboard, train, mentor, and develop direct reports to
deliver high quality services.
- Supervise and motivate assigned direct reports.
- Promotes the development of associates using counseling,
teaching, and role modeling techniques.
- Provides associate advice with interpreting and/or executing
departmental and organizational standards, policies, and procedures
to facilitate the goals and objectives of the organization.
- May be required to travel to perform duties.
- May be required to work outside of normal working hours.
- May be required to work long hours during critical problems or
implementations.
- Other related duties as assigned.Requirements:
- Bachelor's Degrees in Computer Science, Management Information
Systems, business or related field
- Education and experience in relevant Information Technology
Infrastructure Library (ITIL) support and delivery processes. ITIL
Certification preferred.
- Financial skills related to budgeting, forecasting, and
managing multi-million-dollar departmental budgets.
- Strong knowledge of major healthcare information
systems(s).
- 5+ years of experience in Information Technology leadership
role.
- 3 or more years of experience implementation and optimization
in a complex, multi-site environment. Experience with Epic and
associated products strongly preferred.
- Experience in relevant ITIL support and delivery
processes.
- Experience in providing and managing customer support in a
highly matrixed organization.
- Ability to work on multiple and complex projects.
- Ability to consistently demonstrate positive communication
style, strong critical thinking skills and a creative and
collaborative approach to problem solving required.
- Adaptable and flexible style, ability to work if dynamic
environment.
- Excellent written and oral communication skills including
presentation skills.
- Excellent resource management including resource projection and
budgeting skills.
- Ability to work in a collaborative way across a diverse,
geographically, and culturally, organization.Work Type: Full
TimeEEO is the law - click below for more information:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe
endeavor to make this site accessible to any and all users. If you
would like to contact us regarding the accessibility of our website
or need assistance completing the application process, please
contact us at (844) 257-6925.
Keywords: CHRISTUS Health, Euless , Director - Imaging Support, Executive , Irving, Texas
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