Bilingual Welcome Specialist
Company: Inizio Engage
Location: Dallas
Posted on: October 23, 2024
Job Description:
Inizio Engage has a long-standing partnership with a leading
Biotechnology company, across Commercial, Patient Solutions and
Medical Affairs businesses. -This is your opportunity to join
Inizio Engage and represent a top Patient Engagement
Project.Salary: $19/hr -What's in it for you?
- Competitive compensation--- - -
- Excellent Benefits - accrued time off, medical, dental, vision,
401k, disability & life insurance, paid maternity and bonding time
benefits, employee discounts/promotions--- - -
- Generous performance-driven Incentive Compensation package--- -
-
- Competitive environment with company wide recognition,
contests, and coveted awards--- - -
- Exceptional company culture--- - -
- Recognized as a Top Workplace USA 2021--- - -
- Awarded a "Great Place to Work" award in 2022 and 2023--- -
-
- Fortune Best Workplaces in Biopharma 2022--- - -What will you
be doing? -
- Maintain excellent quality standards for all client programs;
adhere to program scripts and guidelines.
- Accurately collect information required by individual programs
and correctly capture in specific program databases. -
- Exhibit effective communication and tele-management skills.
-
- Converse with callers in an empathetic manner and facilitate
the callers in their ability to understand medical terminology, as
needed. -
- Possess effective organizational skills, including working with
multiple projects simultaneously. -
- Adhere to all company policies and Standard Operating
Procedures. -
- Display flexibility within department to maximize utilization,
including performing administrative and -non-telecommunication
-duties as needed. -
- Must safeguard patient privacy and confidentiality by following
the guidelines set forth in the Privacy and Security Rules of the
Health Insurance Portability and Accountability Act (HIPAA). - -
-What do you need for this position? -
- High School Diploma, or equivalent work-related experience
required. -
- Spanish fluency as well as the ability to pass a medically
inclined Spanish certification.
- Excellent verbal, written and listening communication skills.
-
- Competency with a computer keyboard and mouse. -
- Pleasant telephone manner. -
- All Amgen Welcome specialists are expected to consistently
maintain the ability to join frequent meetings and calls without
disruption and actively participate. -
- Must have a designated separate home office space that is quiet
and away from distractions - - -About Inizio Engage--- - ----Inizio
Engage is a strategic, commercial, and creative engagement partner
that specializes in healthcare. Our passionate, global workforce
augments local expertise and diverse mix of skills with data,
science, and technology to deliver bespoke engagement solutions
that help clients reimagine how they engage with their patients,
payers, people and providers to improve treatment outcomes. Our
mission is to partner with our clients, improving lives by helping
healthcare professionals and patients get the medicines, knowledge
and support they need.------ -To learn more about Inizio Engage,
visit us at:--- - - -We believe in our values: We empower
everyone/We rise to the challenge/We work as one/We ask what if/We
do the right thing, and we will ask you how your personal values
align to them. -Inizio Engage is proud to be an equal opportunity
employer. Individuals seeking employment at Inizio are considered
without regards to age, ancestry, color, gender, gender identity or
expression, genetic information, marital status, medical condition
(including pregnancy, childbirth, or related medical conditions),
mental or physical disability, national origin, protected family
care or medical leave status, race, religion (including beliefs and
practices or the absence thereof), sexual orientation, military or
veteran status, or any other characteristic protected by federal,
state, or local laws.--- -Further, pursuant to applicable local
ordinances, Inizio will consider for employment qualified
applicants with arrest and conviction records.--- - ----Inizio
Engage is an equal opportunity employer M/F/V/D. We appreciate your
interest in our company, however, only qualified candidates will be
considered.---
Keywords: Inizio Engage, Euless , Bilingual Welcome Specialist, Other , Dallas, Texas
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