FRONT DESK COORDINATOR

• Has a friendly and approachable demeanor who can easily establish a rapport with visitors - including potential students, families, UTI colleagues, and industry partners.
• Can handle visitor inquiries, concerns, and requests in a proactive and professional manner.
• Able to work collaboratively with team members to address any issues promptly and effectively. What we offer
  • Pay range of $18 -$20 per hour. This is a full-time role (40 hrs/week) with benefits
  • Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection
  • Paid sick time and holidays off
  • FREE Tuition for you AND your immediate family at any of UTI's campuses for the skilled trades programs Responsibilities
    • Greet visitors, have all individuals register at the Front Desk, and direct visitors to appropriate staff members
    • Answer all incoming lines in a prompt, professional manner, and efficiently route to the proper department
    • Provide excellent customer service to external and internal customers.
    • Provide administrative support to a variety of staff such as the Campus Visit & Event Supervisor, Campus Admissions Manager and to other departments such as Corporate Office Admission (as needed).
    • Assist with campus events such as Open House, Orientation, Graduation, etc.
      
      Qualifications
      
      Education / Experience
      • High School diploma or GED required
      • Previous experience in an in-person customer service or guest relations role required
      • Previous experience with multi-line phone system strongly preferred
      • Knowledge of Microsoft Office software
      • Exceptional interpersonal and communication skills
      • Ability to work in a fast-paced and highly visible environment
      • Bilingual skills a plus! Work Environment
        • Work is performed indoors in a climate-controlled environment.
        • This position is designated as Onsite.
        • Must be available to work the occasional Saturday shift Work Schedule: Monday - Friday 8:00am - 5:00pm About Us It's all about our reputation: 55+ years of experience, trusted by over 35 industry leading brands with 16 campuses and 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact - one life at a time and that starts with yours. Apply to become a part of our legacy!

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